912.629.2280 Help@Infopioneers.com

Fully Managed IT Service & Support

A Trusted Advisor

An IT Partner, Not Provider

Why do our clients choose us to manage and support their technology infrastructure?

A true IT partnership.

Total Technology Peace of Mind

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our Fully Managed IT Service and Support Program is the ideal solution for an organization like yours; an organization that demands the utmost in network reliability and quality service.

 

Fully Managed IT Service and Support for a fixed monthly price – it’s that simple. I. T. Pioneers integrates with your organization to provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your technology infrastructure are covered: cyber security, data assurance, applications and hardware health.

 

When you outsource the management of your important IT resources to us, we look at this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you
to focus on running your business, not your network. Cyber security, networking, data assurance and user support; we handle it all for a single, predictable price.

Peace of mind: You can relax and rest assured that our IT experts are working on your network and making sure things are running smoothly all the time.

Transparency: Have a CIO level view of your technology infrastructure. reports are delivered right to your desk to keep you informed.

Fix Your IT Expenses: Stop wondering what you are going to spend each month on technology and let us create an IT plan to advance your company’s goals and a budget that will turn that plan into a reality.

Unlimited Help Desk Support: With our Fully Managed IT Service and Support program, the engineers at I. T. Pioneers, Inc. will work to solve your organization’s IT issues at no additional cost to you.

Do these issues plague your business?

No Technology Plan? Does your organization lack a strategy for how technology can best serve the entire company into the future?

IT Budget Crunch? Under pressure to reduce IT costs, increase value or maximize profitability?

Management Struggles? Need to find a more efficient way to manage your company’s technology?

 

Advantages of the Fully Managed IT Service and Support Program from I. T. Pioneers:

Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT issues by shortening the time from network incident to issue resolution.

Reduced Business Impact from IT Issues: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Fully Managed Servers

On premise, or in the cloud …

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and Third Party Patch Management
  • Real-time Server Optimization
  • Scheduled Preventative Maintenance
Fully Managed Network Infrastructure
  • Network Hardware Configuration Management and Off-site Log Archiving
  • Router and Switch Performance Monitoring
  • Firewall Management and Maintenance
  • Intrusion Detection, Analysis, and Preventative Support
Fully Managed Workstations
  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and Third Party Patch Management
  • Real-time Workstation Optimization
  • Scheduled Preventative Maintenance
Complete Data Assurance
  • Disaster Recovery Planning
  • Backup Software Included and Fully Licensed with Regular Updates
  • Enhanced Backup Agents for Specialty Services such as…
    • Bare Metal Recovery, Microsoft Exchange Server, Microsoft SQL Server, VMware, Oravle etc.
  • Backup Deployment and Configuration
  • Scheduled Backup Jobs
  • Backup Performance Monitoring
  • Data Center Replication
Managed Cyber Security
  • A Layered Security Approach with Industry-leading Security Defense Software
  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scanning & Reporting
Support For Everything
  • Proactive Network Health Reviews
  • Unlimited Support for Servers, Network Infrastructure, Workstations, and End-users
Key Features…

24x7 Advanced Performance Monitoring ensures all of the critical network devices that you depend on to keep your business network running are healthy and functioning reliably and optimally.

Scheduled Preventative Maintenance makes sure that your servers, workstations and other vital network devices function optimally, improving reliability and security.

Network Health Reviews dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

Cyber Security and Data Assurance uses proactive monitoring, disaster planning, and industry best practices to keep your environment secure, protected and available.

Real-time Optimization keeps your infrastructure optimized. Under the supervision of the engineers in our Network Operations Center (NOC), I. T. Pioneers leverages our enterprise-grade technology to make sure critical issues are identified, reported, and resolved in real time.

 Unlimited Remote and Onsite Support ensures the utmost in stability and reliability for your organization’s IT resources. One single monthly price covers everything your company needs to put technology to work.

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